Contact Us

Network Operations Center (NOC)

Our NOC is staffed 24/7 to handle network issues and emergencies.

For urgent network issues or outages, please contact our NOC immediately.

Peering Requests

For peering inquiries and requests:

Please include:

  • Your ASN and organization name
  • Desired peering location (IXP or private)
  • Expected traffic volumes
  • Technical contact details

Abuse and Security

To report network abuse, security incidents, or spam:

Please include relevant logs, timestamps, and source IP addresses in your report.

Business Inquiries

For general business inquiries, sales, or partnership opportunities:

Administrative Contact

Postal Address

AS204258
[Your Street Address]
[City, Postal Code]
[Country]

PGP Keys

For secure communications, PGP keys are available:

  • NOC PGP Key: [Key fingerprint or link]
  • Security PGP Key: [Key fingerprint or link]

Social Media

  • Twitter: @AS204258 (for network status updates)

Response Times

Contact TypeResponse Time
Network EmergencyImmediate
NOC IssuesWithin 1 hour
Abuse ReportsWithin 24 hours
Peering Requests2-3 business days
General Inquiries3-5 business days

Looking Glass

For network diagnostics and routing information:

  • Looking Glass: [Link to your looking glass if available]

Please ensure you contact the appropriate department for faster response times.